Several years ago, I was having lunch for the first time at a new and now very popular Pittsburgh restaurant. Before lunch was served, and out of necessity, I visited the restroom. As I proceeded, I moved
my head upward to look at the wall in front of me (as guys usually do). I soon
realized that I wasn’t looking at the wall but through it. I could see much of the waitstaff and
visitors in front of me and I panicked - “these people can see me half-naked and they’re watching!” I quickly understood this was a one-way
barrier that allowed only for one-way viewing.
I breathed a sigh of relief and laughed as others did too. I was now hoping they weren’t just chuckling
at me. I’m kind of paranoid!
When we think of our organizations as being intellectually
honest and appropriately transparent, how do we begin to think about safety
advancement? Do we feel comfortable
being naked from an organizational standpoint?
Do our leaders really want to know what they and their organization look like when the veneer is stripped
away and the thinly veiled layers of false protection are peeled back?
Healthier organizations want to understand what’s really
occurring and how people feel. Their leaders openly and honestly solicit
feedback. They conduct focus group
sessions with their workers and evaluate their culture for safety through
perception surveys and other cultural tools.
Some leaders want to hide from these types of evaluations and remain
completely clothed for fear of personal exposure. They don’t want to be caught with their pants
down or to be seen naked for the sake of safety or for the greater good of
the organization.
No organization can improve safety, quality, or productivity,
in any sustainable manner, without being intellectually honest and
transparent. It’s about getting
organizationally fit.
Getting fit means getting organizationally naked. When we do, we often see things that aren’t very appealing, which in turn motivates us to get healthier. With our organizational leaders, that takes honesty, transparency, and subsequent changes that will make the organization increasingly fit for duty and overall performance. Eventually it can take the organization out of its danger zone. Yes, staying in the danger-zone can lead to unacceptable risks, serious incidents, and fatalities.
Getting fit means getting organizationally naked. When we do, we often see things that aren’t very appealing, which in turn motivates us to get healthier. With our organizational leaders, that takes honesty, transparency, and subsequent changes that will make the organization increasingly fit for duty and overall performance. Eventually it can take the organization out of its danger zone. Yes, staying in the danger-zone can lead to unacceptable risks, serious incidents, and fatalities.
I believe that being objective and honest about how we look naked drives us to healthier outcomes.
But it takes courageous and selfless leaders who want to get naked
in order to improve safety and the organization as a whole. How naked is your organization willing to
get?
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